Terms of Service

1. Acceptance of Terms

By accessing or using Folk ("the Game"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not play the Game.

2. Digital Goods & Purchases

The Game offers virtual items, currency, and other digital goods for purchase. These items have no real-world value and cannot be exchanged for real currency, goods, or services outside the Game.

Prices are displayed at the point of purchase and may vary by payment method and platform. Applicable taxes are calculated and collected at checkout where required by law.

3. Payment Methods

We accept payments through the following methods depending on your platform:

• Telegram Stars— within the Telegram Mini App
• Stripe— credit/debit card payments on the web

All purchases are processed by the respective payment provider and are subject to their terms of service.

4. Refund Policy

All purchases of digital goods are final. Digital goods are delivered immediately upon successful payment.

By completing a purchase, you expressly consent to immediate delivery of the digital content and acknowledge that you waive your right of withdrawal (14-day cooling-off period) under the EU Consumer Rights Directive (2011/83/EU) and equivalent local laws.

If you believe a purchase was made in error or without your authorization, please contact us and we will review your case on an individual basis.

5. Account & Eligibility

You must have a valid Telegram account to use the Game. You are responsible for maintaining the security of your account. We are not liable for any loss resulting from unauthorized use of your account.

Players are prohibited from creating multiple accounts, engaging in activities intended to harm the game or other players, or conducting behaviors that fall outside normal human gameplay patterns. Any such actions may result in the suspension or banning of the account(s) at our sole discretion.

To request account deletion, send an email to contact@folk.lol.

6. Virtual Items

Virtual items, including but not limited to Folk creatures, points, food, and other in-game currency or items, are licensed to you, not sold. We reserve the right to modify, manage, regulate, or eliminate virtual items at our sole discretion.

7. Prohibited Conduct

You agree not to:

• Use cheats, exploits, automation, bots, or any unauthorized third-party software
• Attempt to gain unauthorized access to other players' accounts or game systems
• Engage in any activity that disrupts the Game or its servers
• Buy, sell, or trade accounts or virtual items outside the Game except through officially supported mechanisms
• Create multiple accounts

8. Intellectual Property

All content within this game, including text, graphics, logos, and software, is the property of Folk Software Pte. Ltd. and is protected by copyright and other intellectual property laws. Unauthorized use or reproduction is prohibited.

9. Limitation of Liability

The Game is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Game.

10. Changes to Terms

We may update these Terms at any time. Continued use of the Game after changes constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms, to report issues with purchases, or to request account deletion, contact us at contact@folk.lol.